Procedures to Follow
- Always try to remain calm.
- Speak slowly and clearly.
- Try to provide all information, to the best of your ability, that the dispatcher is requesting.
- Remain on the phone with the dispatcher.
- Instruct someone to meet emergency personnel and escort them to the incident.
Numbers You Need
- Emergency: 9-1-1
- Non-Emergency Public Safety: (614) 292-2121
- Service2Facilities: (614) 292-HELP