Request a Safe Ride
Safe Ride is a service provided to university students who would like safe transportation across campus. Any university student, faculty, or staff member may request a Safe Ride.
How to Request a Safe Ride
Request a Safe Ride on-demand through the new TapRide app
1. Download the TapRide app. It can be found under the Safety Tab in the Ohio State mobile app
2. Scroll down to “The Ohio State University – Safe Ride”
3. Enter your Ohio State name.number and password
4. Request a Safe Ride on-demand
What is TapRide?
TapRide is the new mobile application that allows students, faculty and staff to request a Safe Ride on-demand without having to call the Safe Ride phone line. The app will allow passengers to request a Safe Ride on-demand between service hours of 7 p.m. and 3 a.m.
What is the difference between Safe Ride and TapRide?
Safe Ride is a free transportation service on The Ohio State University’s Columbus campus for students, faculty and staff, provided by Student Safety Service. TapRide is the app that allows passengers to request a Safe Ride on-demand.
How do I download the app?
A link to download the app can be found under the Safety tab in the Ohio State mobile app. The TapRide app is available for both iPhone and Android devices.
Why does my app say, “Waiting for Driver?”
This message shows that your request is being processed so the driver with the most efficient route can be assigned to your ride request. The estimated pick-up time is displayed by the app when you first request a ride, reflecting the time that it takes for your ride to be assigned to a driver and for that driver to get to you.
How quickly can I receive a ride?
Ride availability is limited to the resources available to Student Safety Service and the Safe Ride program. Availability cannot be guaranteed. The Safe Ride program is intended to be used when a member of The Ohio State University’s Columbus campus community feels unsafe and is not designed as a replacement for public transportation or ride-share services.
Can I still call to request a Safe Ride?
Yes, the Safe Ride program still has an open phone line, but it is strongly recommended that those requesting a Safe Ride use the TapRide app. Requesting a Safe Ride through the TapRide app gives customers an estimated time of arrival and allows the customer to track the location of the Safe Ride vehicle. For those without a smartphone, a Safe Ride can be requested from a computer by visiting go.osu.edu/tapride.
What if I no longer need a ride?
If you have requested a ride on-demand, you can always click the cancel button. The sooner our drivers are notified, the quicker they can serve the next customer in need.
Does it cost any money to request a Safe Ride through the TapRide app?
No, the Safe Ride service is a free program provided by Student Safety Service to students, faculty and staff no matter how it is requested.
Request a Safe Ride by Calling 614-292-3322
When you call, you will be asked for the following information by our dispatchers:
- Your first and last name
- Your pickup location
- Your destination
- The number in your party
- When you enter the vehicle you will be asked for your BuckID. Failure to provide an ID may result in your ride being cancelled.
*Please call as early as possible, as rides are scheduled on a first-come first-serve basis. If you must cancel your ride, please do it as soon as possible to avoid violating any usage rules and to allow other students the opportunity to receive an escort.
Students will not be penalized for missing their first safe ride, but students who miss two scheduled safe rides will be denied safe ride privileges for the remainder of the semester.
Service Boundaries & Rules
- North to Hudson Street
- South to Fifth Avenue
- East to Conrail railroad tracks (past North Fourth Street)
- West to North Star Road
- North boundary west of Olentangy River Road is Ackerman Road
- *Limited service to University Village is available after 12:30 a.m.
Rules of Use:
- Safe ride vehicles will wait a maximum of 3 minutes.
- Safe rides may be made for up to 3 people total.
- Food is not permitted in the vehicle.
- Alcohol (opened or unopened) is not permitted in the vehicle.
- Safe ride drivers will drive only to the planned destination.
- Carry-on items must fit in the rider’s lap.
Hours of Operation
7 p.m. - 3 a.m., 7 Days a Week
- All rides are scheduled on the 10 minute mark. Example: A ride may be scheduled at 7:40 p.m. or 7:50 p.m., but not 7:45 p.m.
- Service Closures: Student Safety Service does not operate on any university honored holiday, or under special circumstances, during some large events on campus that require additional Department of Public Safety personnel. Please check the university's calendar for a list of holidays.
- The first ride of the night will be dispatched 20 minutes after starting operating hours, and the last ride will be dispatched 20 minutes before the end of operating hours.